The Wretched Scribbler

jbutman's blog

Remember Nothing

Nora Ephron’s latest book is called I Remember Nothing, but in it she seems to remember a lot. However, I have no idea if what she remembers is accurate and it doesn’t really matter.

I’m working on a book right now for a well-known client (to both us and to the world). Hannah and I interviewed him/her for many many hours and we also interviewed several other people who knew and worked with him, as well as family members. We have 1,000 pages of transcripts, more or less.

Here’s the thing: nobody agrees on any of the facts. Well hardly any of them.

When did this happening actually happen? 1966? 1969? 1971? How many locations did we have in 1968? Was it 7, 9, 5? Who was at that big event? Can’t remember if it was Bill or Jim or Sally or Sheila. When were the kids born? When did we take that trip to Quebec? Did I work at the department store before I worked at the gas station as a kid?

Just trying to come up with the storyline is enough to make one’s head explode.

Nobody remembers anything accurately. Just keep that in mind next time you read anything or listen to anybody talk about anything.

Everything You Know About Counterintuitivity Is Right

If there is one thing that publishers are desperate for right now, it’s counterintuitivity. “Just add some more counterintuitive stuff,” an agent said to me about a book proposal. “You know, something like, ‘You thought you knew that cottage cheese makes for a healthy diet, but, as indicated by new research coming out of the University of Flerstine, as little as three grams of lo-fat cottage cheese can produce one zilligram of xerocrene, which actually increases one’s desire to eat large slices of pie.” Who knew? Cottage cheese linked to pie consumption! That is flippin’ counterintuitive. Didn’t even know there was such a thing as xerocrene. Wow!

I am convinced that some pleasurable physical thing happens in the brain when a few grey cells find out that the tidbit of info they had been storing all those years is complete hooey and can now be shot out through the endocrine system into outer space and replaced with some shiny new bit of correct knowledge. Good riddance, you completely wrong thought! Welcome, you cool, learned, actual fact.

We have Malcolm Gladwell to thank for this. One of his favored expressions is, “It turns out that…” Meaning that, after extensive analysis of all the fascinating research that is being conducted in lofty places by celebrated brainiacs that only he has access to, Malcolm is able to definitively pronounce that all the impressions that most people have about a lot of things are actually ass backwards and he can definitively state how things finally, conclusively, “turn out.” I love that kind of switcheroo, especially when it’s followed by a nice, chunky certainty.

You might assume that publishers (and readers) would never tire of such literary parlor tricks, but, according to recent research conducted by the good folks at The Center for Sudden Twists and Unexpected Turns, it turns out that increased exposure to counterintuitive statements actually leads to a decrease in one’s ability to make any assumptions about anything at all, with the result that it gets harder and harder to displace known incorrect facts with new correct ones, thus reducing the average number of counterintuitive pleasure bursts per page, which eventually reduces book sales, and ultimately causes publishers to look for new ways to stimulate the grey cells. Expect to see a return to the comforting pleasure of affirmation that everything you already know is actually right.

Who knew?

India 911

We have clients and collaborators around the world: India, the United Kingdom, Sweden, Germany, France, China, the United States (East and West), so, for a tiny company (five people), we keep a pretty global schedule. We arrive at the office to !! emails from Kavita, Anand, Anubhav, and Geetanjali. Simon calls on his homeward commute, during our lunchtime. Dr. S. may call in just before our bedtime, as he heads out for dinner. Sunday afternoon is really Monday morning and tomorrow could mean later today or actually tomorrow.

Email irons out the time and geographical differences, but phones and faxes can still get us in trouble. We had to send a fax to Meena at her home office, but it turns out that she had one of those old fax-phone jobs. When we called at 4 p.m. our time, it was 1:30 a.m. in Delhi. "Hallo, hallo?" answered a grumpy male voice. Beep. Beep. "Hallo, hallo!" Now we know that Meena has a husband.

Louisa, in our office, needed to send a 40-page fax to Debo. She dialled the country code for India, 91, and then began to dial the number proper, which started with 120. She only got as far as the second 1, before a distinctly American voice answered.

"Hello. 911. How can I help you?"

Louisa talked back to the fax machine. "No!"

"Hello, 911." The voice sounded urgent. "Are you there?"

"I'm fine!" said Louisa. Beep beep. She picked up the handset. "Hello!"

"Hello hello can you hear...?"

Louisa stabbed the stop button. The voice ended. "Urff," she said.

We're still waiting for the police to show up at our door. Or maybe at Debo's. Maybe later today or perhaps early yesterday. Not sure.

InfoSnacks

There’s one kind of reading that everybody loves: Infosnacks. Juicy, crispy, salty little morsels of information that you can pop into your brain, insume instantly, and get an immediate rush of quasi-educational delight.

Like this: One out of every 17 novels purchased in the US since 2006 has been a James Patterson title.

Whole meals can be constructed of infosnacks. Freakonomics, for example. Most of Gladwell. (Infosnacks may very well be wrong, but that rarely gets in the way of enjoying them.)

Here’s another one: On average, the physical production, shipping, and storage of a book only account for 10% of a publisher’s total book production costs.

Almost any infosnack is tasty, but the most scrumptious ones are counterintuitive. The exact opposite of what you thought! The grey cells wriggle with oxymoronic delight.

One more: Women tend to be shorter than men because 90% of pheromones are exuded through their hair, so women who are shorter exude directly into men's noses, and are thus more likely to be naturally selected for matehood.

Now you’d better go watch a video, for a change of pace.

Introducing Andi von Ravi

At Idea Platforms, Inc., we are privileged to work with smart, successful, and highly engaging people around the world. Many of them offer helpful services to others, such as consulting and advising. Of these very excellent people, one stands out: Andi von Ravi. Modest beyond belief, ever insightful, and more than occasionally enigmatic, Andi has lent his ear, opened his heart, and offered his advice to so many of the world's leading people—many of them advisors themselves—that he has become known as The Guru's Guru. We are extraordinarily fortunate that Andi has agreed to take a moment or two from his jam-packed, globe-trotting days to grace The Wretched Scribbler with the occasional blog post. We hope that his profundity, wit, wisdom, and, yes, lovableness, will touch you as deeply as it does us.

The Scent of a Book

Here's one important feature the iPad is missing: smell. New books have a clean, woody-inky aroma, reminiscent of the first day of school. Old books smell even better. Like parchment baked in sunlight, scented by the perfume of fingers touching the page.

I like to think there are design engineers working on the problem. How to synthesize Ye Olde Book Redolence and injection mold it into the spine of a Kindle. But I doubt that's the case. Smart designers are working on adding or improving the features that make sense for an ebook: color and capacity and integration of video.

Scent is just one reason that people will not soon give up on the printed book, no matter what else happens. Brain scientists tell us that the sense of smell is the most emotionally evocative of all. The accumulated emotions of years of reading are transmitted in that first whiff of a printed page.

The Airplane Factor

One reason the publishing industry, especially the business book category, has not collapsed is the existence of airplanes.

Consider:

1. Bored people read books during flights. Yes, there are those who stare at the seatback from take-off to landing (like Puddy in the Seinfeld episode), but a surprisingly large percentage (I’m guessing 28%) cannot stand the boredom or the movie choices and will crack open a book and read it for extended periods of time. This practice boosts sales.

2. Busy people write books at cruising altitude. Many business books are authored by frequent-flying executives, consultants, academics, and journalists. On the ground, their time is consumed by high-level conferences and world-class dining experiences. Thus, the only writing time they have is when their seat belt is securely fastened. More miles flown = more books written.

3. Cabin-based marketing works. Travelers take note of the books that other people are reading on airplanes. They carefully, if surreptitiously, evaluate the reader (does the person look worthy of emulation?) and then gauge that person’s reactions to what’s on the page. If both reader and facial indicators check out positively, it’s a possible ca-ching.

My dream is to sit down next to someone who is reading one of my books, and watch as they laugh, cry, and take notes. When we finally get to the dinnertime conversation and my seatmate asks, “What do you do?” I’ll point at the book and say, “That.”

The Idea Entrepreneur

Here at Idea Platforms, Inc., we have long been fascinated by a very distinct and intriguing kind of actor on the American stage: the idea entrepreneur.

Edward Tufte, for example. His idea is that visual design fundamentally affects, for better or worse, the meaning of information. Starting in 1983, with his first book The Visual Display of Quantitative Information, Tufte has built an idea platform around visual literacy that includes books, speaking, consulting, merchandise, and works of art.

Idea entrepreneurs like Tufte harbor a desire to change the world, just as social entrepreneurs do, but through a profit-making enterprise. They can take in millions of dollars, billions even, but making money is never the goal, only the fuel that sustains them and their idea.

Idea entrepreneurs always have a strain of the educator in them. Martha Stewart, driven by the belief that women can be thoroughly modern and also love pursuits considered as traditionally female (cooking, decorating, entertaining), sells a lot of cookware and utensils, but magazines―filled with ideas and practices―are her bread and butter.

Which brings me to the book. Even in the age of tweets and blogs, the book is essential to creating an idea platform. Yes, people read books differently than they did even a couple of years ago―in short bursts, many at once―but a book is still valued as a symbol of authority and a form of legacy. Ben Franklin, our earliest idea entrepreneur, would not hold the place he does in our society―even with the almanac, the consulting, the speaking, and the inventions―without his books.

A book is not enough, however: idea entrepreneurs must live and embody their idea, often overcoming severe reversals and great hardships to do so. Greg Mortenson, co-author of Three Cups of Tea and driven by the idea that education brings peace, found his mission in a failed attempt to climb K2 in honor of his dead sister. He spent years laboring, with little help or money, to build schools in the wilds of Pakistan before the book created what has become an incredibly strong idea platform.

There are many would-be idea entrepreneurs, but very few who attain the influence of Dr. Andrew Weill (you can heal yourself); chef Bryant Terry (food is justice); Bear Grylls (rely on yourself); Mireille Guiliano (French style improves everything); or Jim Collins (good is the enemy of great).

Who do you consider to be an idea entrepreneur?