The Change Monster: Managers Need Superhuman Determination to Make Change Programmes

By business book standards, Ms. Duck writes with a fluency that would be the envy of others in her trade. Her Change Curve provides a structure for the book, her case studies are told in well-paced narrative. In between the down-home anecdotes and snatches of dialogue with brash, inevitably doomed chief executives, she also has a fine line in hurtin' hyperbole: "Creating radical change in an organisation hurts, and, like childbirth, it's messy and painful, but ultimately rewarding." If it could all be done in a test tube, everyone would probably be happier but then there would be no market for books like this.