Juran

In the world of quality, only a handful of names really matter. Joseph M. Juran is one of them, a fact that this biography -- which doubles as a pretty good history of the quality movement in the 20th century -- makes abundantly clear… Juran (John Wiley & Sons, $29.95) obviously was painstakingly researched. While it occasionally reads a bit like the television script it grew from, it remains a fine book for those readers who want a better understanding of Juran, his work and the genesis of TQM.